Contact Information

Our Address: Intelletto Technologies Inc., 56 McCulloch Ave, Toronto, ON, M9W 4M6, Canada

If you have any questions about our products, please send an email to sales@intelletto.com or call us at (905) 943 4260

Tariffs

Orders are shipped from Toronto, Ontario in Canada.

Orders larger than $500 ship free of charge. 

International customers are responsible for payment of all customs, duties and destination taxes.

USA customers, have the following options:

• Select the option at checkout to allow shipper to handle shipping and USA customs processing,
• Use your own shipping account. When using your own shipping account, you are in effect accepting to pay US Customs and Tariffs yourself. Please consult a professional Customs Broker before choosing this option. All goods shipped to USA are USMCA certified. Intelletto submits USMCA Certificate along with customs paperwork with proper HS codes with every shipment, therefore all shipments should process through US customs with minimal processing fees. Nevertheless, we have no control over the process and additional charges that are sometimes imposed by US authorities.

Warranty
Intelletto Technologies Inc. warrants that products will be free from defects in material and workmanship for a period of three (3) month starting from the date of purchase.

Intelletto’s sole obligation under the above warranty shall be to repair or replace products and parts during the warranty period. Intelletto does not assume responsibility for delays in replacement or repair of products or parts. Products and parts repaired or replaced by Intelletto under warranty shall be warranted for three (3) month.

Return Policy
Customer must initiate the claims process by sending an email to sales@intelletto.com requesting that Intelletto issue a Return Material Authorization (RMA) before the end of the Warranty Period. Customer is responsible to return the defective unit to the return address specified in the RMA by Intelletto. Customer is responsible to pay the shipping cost for the return of the defective unit to Intelletto.

If inspection of the returned unit proves a product defect, Intelletto will repair or replace the Device at no cost and pay for the shipping of the repaired or replaced Device to the Customer at Intelletto’s expense. 

If inspection of the returned unit under RMA does not prove a product defect, Intelletto will return the unit to the Original Owner at the Original Owner’s expense.

Any product returned to Intelletto without a valid RMA may be rejected, or disposed of at Intelletto’s sole discretion.